The Row Hotel; BW Signature Collection
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客人怎么说
LOVED the HUGE jetted tub and the ceiling fan in the room with the curved celiling and blue accent lighting! Also, loved the super comfortable bed and pillows. Staff was nice. Room was clean.Breakfast was good with eggs, sausage patties, links, a variety of breads, cold cereal, hot cereal, juices, coffee, fresh fruit, granola bars, yogurt. About 5 minute drive to the theaters. Keurig in the room with fridge and microwave. Loved that their were 2 bottles of water in the room and hot cocoa and tea k cups along witch some Biscoff biscuits.
Carrie
2024年10月
Excellent facility. I loved the room design - gives a business feel and efficient, yet also welcoming and comfortable. Suits a solo traveler well. The staff here are exceptionally welcoming. They went above and beyond in solving one of the troublesome problems that arose during my stay.
Anonymous
2025年6月
Location was great. Jetted tub was great. Staff was helpful and courteous when we asked questions. Internet service worked well, once we were connected.
Michael
2024年7月
Tidy enough. Fairly close to where we needed to be and the airport. Loved the blue light in the room.
Camille
2024年11月
The staff were fantastic. We were allowed to check-in before noon and allowed to stay until 2:00 pm after airline delays due to the Crowdstrike global software outage. We had the unique experience of check-in via a web-video kiosk. All other staff were friendly including maids and breakfast service. Our room was huge, clean, quiet, comfortable, and included all amenities including large screen tv, microwave, Keurig coffee, hair dryer, etc. The hotel is also walking distance from Santana Row, an upscale shopping and dining plaza, though you do need to cross a few busy streets to get there.
Andym42
2024年7月
The location of the hotel is great. It's right near Santana Row, which is a great place to walk around if you have spare time. There is also a giant mall walking distance where you can walk around and grab a bite to eat. We had no real issues during our stay related to location / proximity to things.
Medeeha
2024年9月
The staff were very nice and accommodating, the room was nice and clean. We loved the tub it was very big and spacious. The beds were also so comfortable, we slept so well. Great location, its really close to shopping centers and there are some great places to eat close by.
Litzy
2024年8月
Free parking Free breakfast Big tv Friendly staff
Kenneth
2024年8月
The Row was a very well kept property it is modern, clean and the breakfast was good. The rooms are spacious, and the bed was comfortable.
Deborah
2024年8月
I really was very impressed with the check in process. I never experienced the remote check in. Also, how efficient she was. Having a palm scan and code to get in the room. The manager on duty was exceptional, friendly and attended to our needs
Lisa
2025年6月